📜 betcamp Terms & Conditions

Access to and use of the betcamp Platform is subject to the following eligibility requirements, all of which must be satisfied at the time of registration and on a continuing basis throughout your use of the Platform:

• You must be at least 21 years of age. This is the minimum legal age for participation in casino-style gambling activities in the Philippines as regulated by the Philippine Amusement and Gaming Corporation (PAGCOR).
• You must be a natural person. Corporate entities, trusts, and other legal entities may not register as players.
• You must be legally permitted to participate in online gaming activities under the laws applicable to your jurisdiction of residence.
• You must not be a resident of any jurisdiction where online gambling is prohibited by applicable law.
• You must not be a current employee, contractor, director, officer, or agent of betcamp, nor an immediate family member of any such person.
• You must not be subject to any self-exclusion order, whether imposed by betcamp or any other gaming operator or regulatory body.
• You must have full legal capacity to enter into a binding agreement under Philippine law.

betcamp takes underage gambling extremely seriously. If we have reason to believe that a player is under 21 years of age, we will immediately suspend the account pending verification. Any winnings accrued by an underage player will be forfeited, and deposits may be returned at betcamp's sole discretion after deducting any applicable processing fees.

By registering on betcamp, you represent and warrant that you meet all eligibility requirements set out in this Section. Providing false information to circumvent eligibility requirements constitutes a material breach of these Terms and may result in criminal liability under applicable Philippine law.

2.1 Registration

To access real-money gaming services on betcamp, you must create a registered account. During registration, you are required to provide accurate, complete, and current information including your full legal name, date of birth, Philippine mobile number, email address, and residential address. You agree to update this information promptly if it changes.

2.2 One Account Policy

Each individual player is permitted to maintain only one betcamp account. The creation of multiple accounts by a single individual — whether using different names, email addresses, mobile numbers, or payment methods — is strictly prohibited. betcamp employs technical and manual detection methods to identify duplicate accounts. Upon detection, all associated accounts will be suspended and any balances may be forfeited.

2.3 Account Security

You are solely responsible for maintaining the confidentiality of your betcamp login credentials, including your username, password, and any two-factor authentication (2FA) codes. You agree to:

• Choose a strong, unique password that is not used for any other online service.
• Enable two-factor authentication (2FA) where available.
• Never share your login credentials with any third party.
• Log out of your betcamp account after each session, particularly on shared or public devices.
• Notify betcamp support immediately if you suspect unauthorized access to your account.

2.4 Account Verification (KYC)

betcamp is required to verify the identity of all players as part of its anti-money laundering (AML) and responsible gaming obligations. You agree to provide any documentation requested by betcamp for KYC purposes, including but not limited to government-issued photo identification, proof of address, and proof of payment method ownership. Failure to complete KYC verification within the timeframe specified by betcamp may result in account suspension and withholding of withdrawals.

3.1 Accepted Payment Methods

betcamp accepts deposits and processes withdrawals via the following payment methods, which are compliant with Philippine payment regulations:

• E-Wallets: GCash, PayMaya (Maya)
• Bank Transfer: BPI, BDO, Metrobank, UnionBank, Landbank, PNB, Security Bank
• Debit Card: Philippine-issued debit cards linked to eligible bank accounts

3.2 Deposit Terms

All deposits must be made from a payment account held in your own name. Third-party deposits are strictly prohibited. betcamp reserves the right to return deposits made from unverified or third-party payment sources. Minimum deposit amounts are specified on the betcamp deposit page and are subject to change. betcamp does not charge fees on deposits; however, your payment provider may apply their own transaction fees.

3.3 Withdrawal Terms

Withdrawal requests are processed within 1–3 business days, subject to completion of KYC verification and satisfaction of any applicable wagering requirements. Withdrawals will be returned to the same payment method used for the original deposit where technically possible. betcamp reserves the right to request additional documentation before processing any withdrawal. Minimum and maximum withdrawal limits are displayed on the betcamp withdrawal page.

3.4 Currency

All transactions on betcamp are denominated in Philippine Peso (PHP / ₱). betcamp does not accept or process transactions in foreign currencies directly. Any currency conversion costs are the sole responsibility of the player.

3.5 Anti-Money Laundering

betcamp is committed to preventing money laundering and the financing of illegal activities. All transactions are monitored for suspicious activity. betcamp reserves the right to freeze accounts, withhold withdrawals, and report suspicious transactions to the appropriate Philippine authorities, including the Anti-Money Laundering Council (AMLC), without prior notice to the player.

4.1 General Bonus Terms

betcamp offers various bonuses and promotional incentives to eligible players. All bonuses are subject to the specific terms and conditions published alongside each promotion, which form part of these Terms. In the event of any conflict between a promotion's specific terms and these general Terms, the promotion-specific terms shall prevail with respect to that promotion.

4.2 Wagering Requirements

Unless otherwise stated, all bonus funds and free spin winnings are subject to wagering requirements before they may be withdrawn. Wagering requirements specify the number of times the bonus amount (or bonus plus deposit amount, as specified) must be wagered on eligible games before a withdrawal request can be made. Wagering on games with a return-to-player (RTP) above a specified threshold may be restricted or contribute at a reduced rate toward wagering requirements.

4.3 Bonus Abuse

betcamp reserves the right to void bonuses and any associated winnings, and to suspend or close accounts, where it determines in its reasonable judgment that a player has engaged in bonus abuse. Bonus abuse includes, but is not limited to: creating multiple accounts to claim bonuses multiple times; using low-risk betting strategies designed to exploit bonus terms; colluding with other players to accumulate bonus funds; and any other conduct that betcamp determines to be contrary to the spirit of its promotional offers.

4.4 Bonus Expiry

All bonuses have an expiry period as specified in the relevant promotion terms. Bonus funds and associated winnings that have not been wagered in accordance with the applicable requirements within the expiry period will be forfeited automatically without further notice.

All games available on betcamp are governed by individual game rules displayed within each game interface. Players are responsible for familiarizing themselves with the rules of any game before placing wagers. betcamp's decisions regarding game outcomes, technical malfunctions, and disputed results are final and binding.

5.1 Technical Malfunctions

In the event of a technical malfunction, software error, or connectivity failure during a game round, betcamp reserves the right to void the affected game round and return the wager to the player's account. betcamp shall not be liable for any losses arising from technical malfunctions beyond the return of the original wager amount.

5.2 Disconnection Policy

If a player is disconnected from the Platform during an active game round, the game will continue according to its programmed logic. betcamp is not responsible for losses resulting from player-side connectivity issues. Players are advised to ensure a stable internet connection before placing wagers.

5.3 Void Bets

betcamp reserves the right to void any bet that was placed in error, placed on an event or game that was incorrectly priced due to a manifest error, or placed in circumstances that betcamp determines to constitute unfair advantage. In such cases, the original stake will be returned to the player's account.

The following conduct is strictly prohibited on the betcamp Platform. Violation of any of the following may result in immediate account suspension, forfeiture of balances, and referral to the appropriate Philippine law enforcement authorities:

• Registering more than one account or assisting another person to do so.
• Providing false, misleading, or fraudulent information during registration or KYC verification.
• Using the Platform while under the age of 21.
• Using automated software, bots, scripts, or any other unauthorized tools to interact with the Platform.
• Exploiting software bugs, errors, or vulnerabilities in any game or Platform feature.
• Engaging in collusion, chip dumping, or any form of coordinated play designed to gain an unfair advantage.
• Attempting to launder money or use betcamp for any illegal financial activity.
• Harassing, threatening, or abusing betcamp staff or other players.
• Accessing the Platform from a jurisdiction where online gambling is prohibited.
• Attempting to reverse-engineer, decompile, or otherwise tamper with betcamp's software or systems.

betcamp is committed to promoting responsible gaming and minimizing the potential harms associated with gambling. We provide a range of tools and resources to help players maintain control over their gaming activity.

• Deposit Limits: Players may set daily, weekly, or monthly deposit limits on their accounts at any time via account settings.
• Session Time Limits: Players may set limits on the duration of individual gaming sessions.
• Self-Exclusion: Players who wish to take a break from gambling may request a self-exclusion period of 30 days, 90 days, 180 days, or permanent exclusion by contacting betcamp support.
• Reality Checks: betcamp provides periodic on-screen reminders of time spent and amounts wagered during active sessions.
• Account Cooling-Off: Players may request a temporary cooling-off period of 24 hours, 7 days, or 30 days.

betcamp reserves the right to impose responsible gaming restrictions on any account where it has reason to believe that a player may be experiencing gambling-related harm, without prior notice to the player.

betcamp reserves the right to suspend, restrict, or permanently close any player account at its sole discretion, with or without prior notice, in the following circumstances:

• Breach of any provision of these Terms.
• Failure to complete KYC verification within the required timeframe.
• Suspected fraudulent activity, money laundering, or other illegal conduct.
• Receipt of a chargeback or payment dispute from a player's payment provider.
• Determination that a player is ineligible to use the Platform.
• Regulatory requirement or instruction from a competent authority.

Players may close their own betcamp account at any time by contacting customer support. Upon voluntary account closure, any remaining real-money balance (excluding bonus funds that have not met wagering requirements) will be returned to the player's verified payment method within a reasonable timeframe, subject to completion of any outstanding KYC requirements.

To the fullest extent permitted by applicable Philippine law, betcamp's total liability to any player in connection with their use of the Platform shall not exceed the total amount deposited by that player in the 12-month period immediately preceding the event giving rise to the claim.

betcamp shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, loss of data, loss of goodwill, or business interruption, arising out of or in connection with your use of the Platform, whether based on contract, tort, statute, or any other legal theory.

betcamp does not warrant that the Platform will be available at all times, free from errors, or free from viruses or other harmful components. betcamp shall not be liable for any losses arising from Platform unavailability, technical errors, or security breaches that are beyond betcamp's reasonable control.

All content on the betcamp Platform, including but not limited to the betcamp name, logo, trademarks, website design, software, text, graphics, images, audio, and video materials, is the exclusive property of betcamp or its licensors and is protected by applicable intellectual property laws.

You are granted a limited, non-exclusive, non-transferable, revocable license to access and use the Platform solely for your personal, non-commercial entertainment purposes. This license does not include the right to: reproduce, distribute, publicly display, or create derivative works from any betcamp content; use any betcamp trademarks or branding without prior written consent; or scrape, crawl, or otherwise extract data from the Platform by automated means.

Any unauthorized use of betcamp's intellectual property may result in account termination and legal action under applicable Philippine intellectual property law.

betcamp collects, processes, and stores personal data in accordance with its Privacy Policy and the requirements of the Philippine Data Privacy Act of 2012 (Republic Act No. 10173). By using the Platform, you consent to the collection and processing of your personal data as described in the Privacy Policy.

betcamp implements appropriate technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction. However, no method of electronic transmission or storage is 100% secure, and betcamp cannot guarantee absolute data security.

You have the right to access, correct, and request deletion of your personal data held by betcamp, subject to applicable legal and regulatory retention requirements. To exercise these rights, please contact betcamp's Data Protection Officer via the contact details provided in the Privacy Policy.

These Terms and any dispute or claim arising out of or in connection with them or their subject matter or formation shall be governed by and construed in accordance with the laws of the Republic of the Philippines.

In the event of any dispute between you and betcamp, you agree to first contact betcamp's customer support team to attempt to resolve the matter informally. betcamp will endeavor to respond to all formal complaints within 5 business days.

If a dispute cannot be resolved informally within 30 days of the initial complaint, either party may refer the matter to the appropriate Philippine courts or, where applicable, to the dispute resolution procedures established by PAGCOR or other relevant regulatory bodies.

You agree that any legal proceedings arising from these Terms shall be conducted in the English language and in the appropriate courts of the Philippines.

If you have any questions, concerns, or complaints regarding these Terms & Conditions, please contact the betcamp support team:

For data privacy-related inquiries, please direct your correspondence to the betcamp Data Protection Officer at the same email address, with the subject line "Data Privacy Inquiry".

betcamp aims to acknowledge all formal complaints within 2 business days and to provide a substantive response within 5 business days. Complex matters may require additional time to investigate; in such cases, betcamp will keep you informed of the progress of your complaint.